Contact us

Have questions or need support? Our team is here to help you every step of the way.

FAQs

Need Help? We've Got Answers

How can I request a demo of the school management system?

You can request a demo by visiting our "Timetable a Demo" page or contacting our sales team at sales@[yourdomain].com.

What are your support hours?

Our support team is available Monday to Friday, 9 AM - 5 PM (Your Time Zone).

How do I reset my password?

To reset your password, click the "Forgot Password" link on the login page and follow the instructions sent to your email.

Can I upgrade or customize my plan?

Yes, our team can help you upgrade or customize your plan to fit your school’s needs. Contact us at support@[yourdomain].com for assistance.

What should I do if I encounter a technical issue?

For technical issues, visit our Help Center or submit a support ticket via the "Technical Support" section on this page.

Is my school's data secure with your system?

Yes, we use advanced encryption and comply with global privacy standards to ensure your school’s data is secure.

Do you offer training for new users?

Yes, we provide onboarding and training sessions for all new customers to ensure a smooth start. Contact us at training@[yourdomain].com for details.

How can I get in touch with someone immediately?

For urgent matters, please call our support team at +(234) 800-000-0000 during business hours.